Shipping Policy
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Domestic Shipping in the US: We offer free shipping for all orders within the United States. Your products will be shipped quickly and safely through Amazon.
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Shipping Process: Once your order is confirmed, it enters our processing phase. Generally, it takes 1-2 business days for us to process your order. After processing, we will send you the shipping tracking information via email.
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Estimated Delivery Time: For domestic shipping in the US, orders typically arrive within 3-5 business days after processing. However, delivery times may vary based on location.
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Shipping Address: We are unable to change your delivery address after an order has been submitted. We work directly with our shippers to resolve address issues where possible, but we cannot be held responsible for any delays, fees, or other delivery issues if your address was incorrectly entered at checkout. Orders placed with inaccurate shipping information are not eligible for our money-back guarantee.
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Shipping to US Territories: Shipping to US territorial islands may incur additional costs. The shipping costs for these regions can be verified at the time of ordering and may vary by location.
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Restricted Shipping Areas: Due to policies of individual US states, shipping may not be possible to some areas. In such cases, we may cancel the order and proceed with a refund.
Return Policy
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Return Period: You may request a return within 30 days of receiving the product. The product must be returned in its original condition and packaging.
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Return Process: If you wish to return a product, please contact our customer service team to initiate the return process. Detailed instructions for the return process will be sent to the email address you provided.
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Refund Processing: Once we receive and inspect the returned product, we will process the refund to your original method of payment. Typically, this process takes up to 7-10 business days.
Please Note
- Returns may be denied if the product's condition or packaging is damaged.
- Return shipping costs are the responsibility of the customer and will be deducted from the refund amount.
- For exceptional circumstances, please contact our customer service team for more details.
Additional Information
- For more detailed information or if you have any questions, please do not hesitate to contact our customer service team. We are here to assist you.
This policy is established for your convenience, and we are committed to ensuring a satisfactory shopping experience for you.