Shipping and Returns Policy

Shipping Status

Shipping is currently unavailable. MaryenB is not shipping orders to the United States or to any other country at this time.

We are preparing a new shipping system. We will update this page when shipping becomes available.

If you have a question, contact us at m@maryenb.com.


Returns for Korean Beauty Products

Return Window: 30-day return policy for MaryenB skincare products in original condition and packaging.

Return Process:

  • Contact customer service at m@maryenb.com for Korean skincare return authorization
  • Receive detailed return instructions via email
  • Ship product back in original premium packaging

Refund Timeline: Korean beauty refunds processed within 7-10 business days after product inspection.


Return Requirements for Premium Skincare

Eligible Returns:

  • Unopened Korean serums in original packaging
  • MaryenB skincare products with intact safety seals
  • MaryenB serums returned within 30 days

Return Restrictions:

  • Customer pays return shipping (deducted from refund)
  • Damaged packaging may result in return denial
  • Used premium skincare products evaluated case-by-case


Customer Support for Korean Beauty Orders

For questions about Korean skincare shipping, premium serum returns, or beauty product delivery, contact our support team.

Satisfaction Guarantee: We're committed to ensuring your Korean beauty shopping experience exceeds expectations.


Contact Information

📧 Email: m@maryenb.com
🌐 Website: https://maryenb.com
🏢 Company: ThirtyTree Inc. (formerly Iso Lab. Inc.) (MaryenB)